PRODUCTION MANAGER

General Purpose

To plan, organize and control production to ensure that goods are produced efficiently, on time, within budget and to standard. Responsible for ensuring customer satisfaction and managing quality of product and service delivery.

 

Education and Experience

• 3+ years of production management experience
• Knowledge and experience in production and manufacturing processes and techniques
• Knowledge of raw materials
• Knowledge of quality systems and standards
• Knowledge of health and safety standards and compliance
• Knowledge of process improvement techniques
• Knowledge of business, finance and management principles
• Knowledge of human resource principles and practices
• Knowledge of equipment and tools
• Knowledge principles and practices of sales
• Ability to reach goals set by sales staff
• Solid computer skills

 

Main Job Tasks and Responsibilities

• Assist in development of customer service policies and procedures and implement them
• Review, record and handle customer service issues
• Identify and implement strategies to improve quality of service, productivity and profitability

 

• Coordinate crew(s) to assure quality and efficiency for implementation of projects, within budget
• Direct Landscape Supervisors to implement project with the highest quality and efficiency
• Plan a production/routing schedules with Maintenance Supervisors
• Review and adjust the schedule where needed
• Conduct weekly production meeting with Landscape and Maintenance Supervisors

 

• Implement human resource activities, includes hiring and firing of personnel
• Manage human and material resources to meet production targets

 

• Make decisions about equipment use, maintenance, and modifications
• Instruct and implement standard operating procedures for production operations
• Ensure that standard operating procedures are adhered to by all laborers
• Ensure implementation and adherence to health and safety procedure, such as proper equipment/clothing and contacting miss utility

 

• Set quality standards for project implementation
• Monitor projects daily along with the quality standards for each project
• Implement and enforce quality control and tracking programs to meet quality objectives
• Analyze production and quality control to detect and correct problems
• Determine and implement improvements to the production process

 

• Prepare and maintain production, maintenance, expense and billing reports
• Review and monitor all job reporting activity, make correction as needed
• Monitor and review the performance of production crews and organize necessary interventions for improvement

 

• Plan, prioritize and delegate maintenance and repairs timeously and cost-effectively
• Manage production budgets
• Implement cost control programs, such as dumping of waste and debris
• Ensure efficient collaboration and coordination between relevant departments including sales, human resources, administration and management

 

Key Competencies

▪ Critical thinking and problem solving skills

▪ Planning and organizing

▪ Coordination and control

▪ Time management

▪ Attention to detail

▪ Decision-making

▪ Communication skills

▪ Persuasiveness

▪ Negotiation

▪ Influencing and leading

▪ Delegation

▪ Team work

▪ Conflict management

▪ Adaptability

▪ Stress tolerance

 

Values

▪ Honesty and Integrity

▪ Responsible/Reliable

▪ Hard Working

▪ Good Work Ethic

▪ Loyal

▪ Dedicated/Positive Attitude/Passion

▪ Professionalism

▪ Self-Confident

▪ Self-Motivated 

▪ Willingness to Learn

▪ Take Ownership in the Company

Landscape Designer

Position Description
The Landscape Designer is the main point of contact for our design/build clients. They are responsible for all aspects of managing the relationship including client communication, site evaluation, conceptual design, project estimating, selling the job, project management, job quality, and overall client satisfaction upon completion of the project. The Landscape Designer is responsible for the delivery of outstanding service and strong client relationships while continuing to grow the company’s book of business through new sales/business development.

Requirements

• A landscape professional with exceptional interpersonal communication and relationship-building skills
• 3+ years of landscape design experience in a landscape designer role
• Bachelor’s degree in Landscape Design or Horticultural preferred
• Articulate in both written and verbal communication skills. Knowledge of Spanish is a plus
• Capacity to make critical judgments, solve problems, and demonstrate careful attention to detail
• Strong organization and conflict management abilities
• Ability to manage multiple projects at the same time.
• Work in a timely manner to accomplish projects within a specified timeframe.
• Ability to work independently, communicate effectively, and adequately answer all customer questions
• Proven ability to meet and exceed targeted sales budgets
• Competence with computer software and applications (Microsoft Office, AutoCAD, CRM systems)
• Have a valid driver’s license and a satisfactory driving record
• A passion for customer service and a winning attitude!

Responsibilities

• Generate and qualify leads
• Design, propose, sell, and manage the installation of $750,000.00 - $1,000,000.00 in Commercial and Residential landscape design projects Manage all aspects of the client relationship: communication, conceptual design, project estimating, selling the job, project management, job quality, and overall client satisfaction upon completion of the project
• Ensure that the scope of work is being performed and that the quality of the work being performed is up to Wewerka standards
• Identify, propose, and sell enhancement opportunities on existing properties to solve client issues and improve curb appeal
• Face-to-face selling with homeowners (residential) and mid to senior levels of client management (commercial)
• Proactively communicate with clients
• Training, motivating, leading, and evaluating design/build team members
• Identify new business opportunities by cultivating and maintaining business relationships with existing clients
• Accurately manage and report sales activity on a regular basis to management
• Assist the management team on any projects that benefit the team

Account Manager

Position Description
The Account Manager is the main point of contact for our clients. They are responsible for all aspects of managing the relationship including client communication, job quality, the scheduling of crews, identifying and selling enhancements, and renewing the work at the end of the contract period. A satisfactory performance at this level is indicated by a high renewal rate and an acceptable volume of enhancement sales. The Account Manager is responsible for the delivery of outstanding service and strong client relationships while continuing to grow the company’s book of business through new sales/business development.

Requirements

• A landscape professional with exceptional interpersonal communication and relationship-building skills
• 3+ years of landscape maintenance experience in an account management role or a similar capacity
• Articulate in both written and verbal communication skills. Knowledge of Spanish is a plus
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail
• Strong organization and conflict management abilities
• Ability to manage multiple projects at the same time.
• Work in a timely manner to accomplish projects within a specified timeframe.
• Ability to work independently, communicate effectively, and adequately answer all customer questions
• Proven ability to meet and exceed targeted enhancement sales budgets and maintenance renewal goals
• Competence with computer software and applications (Microsoft Office, CRM systems)
• Have a valid driver’s license and a satisfactory driving record
• A passion for customer service and a winning attitude!

Responsibilities

• Manage all aspects of an existing portfolio of landscape management clients
• Manage a portfolio of $500,000.00 - $1,000,000.00 in Commercial and Residential landscape management accounts Manage all aspects of the client relationship: communication, enhancement sales, quality control, customer satisfaction, production scheduling, and the renewal of maintenance agreements
• Ensure that the scope of work is being performed and that the quality of the work being performed is up to Wewerka standards
• Planning and scheduling field operations to meet budgeted job hours
• Identify, propose, and sell enhancement opportunities on existing properties to solve client issues and improve curb appeal
• Face-to-face selling with homeowners (residential) and mid to senior levels of client management (commercial)
• Proactively communicate with clients
• Perform site walkthroughs with clients to ensure quality and service expectations are met and exceeded
• Communicate with crews on a daily basis to monitor workflow and job quality
• Training, motivating, leading, and evaluating maintenance crew team members
• Ensure renewals of each current account within the customer portfolio
• Identify new business opportunities by cultivating and maintaining business relationships with existing clients
• Assist the management team on any projects that benefit the team

Design-Build Landscape Field Supervisor

Location: Manassas, VA

We are seeking a skilled and reliable Design-Build Landscape Field Supervisor with 3 years of design-build landscape experience. Duties are providing high quality design-build landscape construction for our commercial and residential customers while achieving production goals and complete customer satisfaction.

Lead and Manage
Must have leadership capability and demeanor to effectively manage and direct two to four crewmembers. This is a WORKING Field Supervisor position. Maintain a high level of morale.

Train/Educate
Train and manage a crew to maintain commercial and residential properties according to Wewerka’ s high quality standards.

Quality Control
Meet or exceed Wewerka’ s high quality standards. Monitor and maintain all consumables, tools, equipment, vehicles, and machinery on-site and off-site.

Implementation
Perform various design-build landscape installation functions, including but not limited to, Demolition, drainage, site and soil prep, grading, tree and shrub installation, patios, walkways, retaining walls, operation of equipment and other functions relating to designbuild landscape installation. Ensure that jobs are kept on schedule and on budget.

Communication
Communicate in a professional and competent manner with operations managers, account managers, customers, crew members, etc. Complete and process all necessary paperwork.

Safety
Ensure that all safety procedures are followed and immediately report any unsafe conditions or accidents to their supervisor. Safely operate company vehicles, trailers, and equipment.

Advancement Opportunities
Project Manager
Design-Build Sales

Landscape Maintenance Field Supervisor

Location: Manassas, VA

We are seeking a skilled and reliable Landscape Maintenance Field Supervisor with 3 years of landscape maintenance experience. Duties include providing high quality landscape maintenance for our commercial and residential customers while achieving production goals and complete customer satisfaction.

Lead and Manage
Must have leadership capability and demeanor to effectively manage and direct two to four crewmembers. This is a WORKING Field Supervisor position. Maintain a high level of morale.

Train/Educate
Train and manage a crew to maintain commercial and residential properties according to Wewerka’ s high quality standards.

Quality Control
Meet or exceed Wewerka’ s high quality standards. Monitor and maintain all consumables, tools, equipment, vehicles, and machinery on-site and off-site.

Implementation
Perform various maintenance functions, including but not limited to, mowing, edging, weeding, trimming, pruning, mulching, fertilizing, dethatching, aeration-seeding, leaf removal, and all other services relating to landscape maintenance. Ensure that jobs are kept on schedule and on budget.

Communication
Communicate in a professional and competent manner with operations managers, account managers, customers, crew members, etc. Complete and process all necessary paperwork.

Safety
Ensure that all safety procedures are followed and immediately report any unsafe conditions or accidents to their supervisor. Safely operate company vehicles, trailers, and equipment.

Advancement Opportunities
Account Manager
Maintenance Sales

Design-Build Landscape Leadman

Location: Manassas, VA

We are seeking a skilled and reliable Design-Build Landscape Leadman with 1 year of design-build landscape experience. Duties include assisting in providing high quality designbuild landscape installations for our commercial and residential customers while achieving production goals set forth by the Design-Build Landscape Supervisor.

Assist Field Supervisor
Must have leadership capability and demeanor to effectively assist the Design-Build Landscape Supervisor in managing and directing two to four crewmembers.

Train/Educate
Assist in training design-build landscape laborers and maintain a high level of morale. Perform various design-build landscape installation functions, including but not limited to, demolition, drainage, site and soil prep, grading, tree and shrub installation, patios, walkways, retaining walls, operation of equipment and other functions relating to designbuild landscape installation.

Daily Readiness
Knowledge of most aspects of design-build landscape construction. Anticipates problems and plans ahead for needed materials, equipment, and assistance.

Detail Oriented
Meet or exceed Wewerka’ s high quality standards for design-build landscape installation. Strong organizational skills. Assist in keeping jobs on schedule and on budget.

Advancement Opportunities
Design-Build Supervisor
Design-Build Project Manager

Landscape Maintenance Leadman

Location: Manassas, VA

We are seeking a skilled and reliable Landscape Maintenance Leadman with 1 year of landscape maintenance experience. Duties include assisting in providing high quality landscape maintenance services for our commercial and residential customers while achieving production goals set forth by the Landscape Maintenance Supervisor.

Assist Field Supervisor
Must have leadership capability and demeanor to effectively assist the Landscape Maintenance Supervisor in managing and directing two to four crewmembers.

Train/Educate
Assist in training landscape maintenance laborers and maintain a high level of morale. Perform various maintenance functions, including but not limited to, mowing, edging, weeding, trimming, pruning, mulching, fertilizing, dethatching, aeration-seeding, leaf removal, and all other services relating to landscape maintenance.

Daily Readiness
Knowledge of most aspects of landscape maintenance. Anticipates problems and plans ahead for needed materials, equipment, and assistance.

Detail Oriented
Meet or exceed Wewerka’ s high quality standards for landscape maintenance. Strong organizational skills. Assist in keeping jobs on schedule and on budget.

Advancement Opportunities
Landscape Maintenance Supervisor
Landscape Maintenance Account Manager

Laborers for Design-Build Landscape & Landscape Maintenance

Location: Manassas, VA

We are seeking a skilled and reliable Design-Build Laborer. Duties include assisting in providing top quality design-build landscape installations for our commercial and residential customers with direction from the Design-Build Supervisor and Leadman.

Follow Direction
Must have a positive attitude, work effectively as a team member, and follow all instructions given by the Design-Build Landscape Supervisor or Leadman. Must follow all safety policies and safety standards.

Work
Completes assigned tasks efficiently and thoroughly per company standards. Perform various design-build landscape installation functions, including but not limited to, demolition, drainage, site and soil prep, grading, tree and shrub installation, patios, walkways, retaining walls, operation of equipment and other functions relating to designbuild landscape installation.

Learn
Must be a willing learner who seeks to master the basic skills of design-build landscape installation.

Advancement Opportunities
Design-Build Landscape Leadman
Design-Build Landscape Field Supervisor